Cookies
Cookie Policy
Last updated: 30 March 2026
This policy explains what cookies we set, why we set them, and how to manage your preferences.
See also our Privacy Policy for how we handle personal data more broadly.
1. What Are Cookies
Cookies are small text files placed on your device when you visit a website. They allow the site to remember information about your visit — such as whether you are logged in — and help the site work correctly.
We also use similar technologies including local storage and pixel tags where referenced below. Throughout this policy, "cookies" refers to all of these technologies unless stated otherwise.
2. Your Consent
When you first visit ComplyEUR, a cookie banner managed by CookieYes asks for your consent to non-essential cookies. You can:
- Accept all cookies
- Reject all non-essential cookies
- Customise your preferences by category
You can change your preferences at any time by clicking .
Withdrawing consent does not affect the lawfulness of any processing carried out before withdrawal.
3. Strictly Necessary Cookies
These cookies are essential for ComplyEUR to function. They cannot be disabled. No consent is required under the PECR / ePrivacy Directive exemption for cookies that are strictly necessary to provide a service explicitly requested by the user.
| Cookie | Set by | Purpose | Expiry |
|---|---|---|---|
| sb-*-auth-token | Supabase | Authentication session. Keeps you logged in to your account. | Session / 1 week |
| sb-*-auth-token-code-verifier | Supabase | PKCE code verifier used during OAuth sign-in flow. | Session |
| cookieyes-consent | CookieYes | Stores your cookie consent preferences so the banner does not reappear. | 1 year |
4. Analytics Cookies
These cookies help us understand how visitors interact with ComplyEUR. All analytics data is processed only with your consent. If you decline analytics cookies, these will not be set and no analytics data about your visit will be collected.
| Cookie | Set by | Purpose | Expiry |
|---|---|---|---|
| _ga | Google Analytics 4 | Distinguishes unique users. Used to calculate visitor, session, and campaign data for site analytics. | 2 years |
| _ga_* | Google Analytics 4 | Persists session state for GA4. | 2 years |
Google Analytics data is processed by Google LLC. For more information, see Google's Privacy Policy. IP anonymisation is enabled.
5. Functional Cookies (Third-Party Services)
Some third-party services we use may set their own cookies. These are described below.
| Service | Purpose | Cookie / Storage | Privacy Policy |
|---|---|---|---|
| Stripe | Payment processing. Set only on checkout pages. | __stripe_mid, __stripe_sid | stripe.com/privacy |
| Sentry | Error tracking. Helps us identify and fix application errors. No personal data is intentionally sent to Sentry. | No persistent cookies; session replay is disabled. | sentry.io/privacy |
| Cloudflare Turnstile | CAPTCHA / bot protection on sign-up and waitlist forms. | cf_clearance (where set by Cloudflare) | cloudflare.com/privacypolicy |
6. How to Manage Cookies
Through our cookie banner
Use the panel to accept, reject, or customise cookie categories at any time.
Through your browser
Most browsers allow you to refuse or delete cookies through their settings. Note that disabling all cookies will affect site functionality, including the ability to sign in. Browser-level cookie blocking overrides our consent settings.
- Chrome: Settings → Privacy and Security → Cookies
- Firefox: Settings → Privacy and Security → Cookies and Site Data
- Safari: Preferences → Privacy → Manage Website Data
- Edge: Settings → Cookies and Site Permissions
Opt out of Google Analytics
To opt out of Google Analytics across all websites, install the Google Analytics Opt-out Browser Add-on.
7. Changes to This Policy
We may update this Cookie Policy to reflect changes in the cookies we use or for operational, legal, or regulatory reasons. We will update the "Last updated" date at the top of this page when we do so. We recommend reviewing this page periodically.
8. Contact Us
If you have questions about our use of cookies or other tracking technologies, please contact us:
- Email: privacy@complyeur.com